EU Block Exemption Regulations

The Block Exemption regulations were introduced by the European Union in 2002. These rules are designed to increase competition in the car servicing and repairs market, giving customers better choice and value for money.

Traditionally, car manufacturers were able to place restrictions on where and how your vehicle could be serviced in order to keep the warranty valid, for example, consumers would be unable to have their new Audi serviced by anybody other than an Audi dealer. The new rules prohibit such anti-competitive behaviour. Service centres still have to ensure that customers' cars are serviced and repaired to manufacturer-approved standards, but independent garages like ourselves and roadside assistance organisations have much greater access to technical information, including diagnostic equipment and software.

With main dealer rates often exceeding £100+VAT per hour, almost anybody with a new car will save on their servicing by using an independent garage. Call us or book on-line and simply mention which service is due on your vehicle. If unsure, our service department has access to all manufacturer service schedules to identify the exact servicing requirements for your vehicle.

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